Managed ServicesBuild unshakeable IT infrastructure and ensure high-availability by complementing our colocation, network, and cloud offerings with our broad selection of managed services available in Rhode Island.
Support your IT Infrastructure in Rhode Island with our Suite of Managed Services
At 365 Data Centers, we offer more than space, power, bandwidth, and computing. We supplement our core services with remote hands, management of network devices, and consulting services to ensure our customers are served with utmost reliability, consistency, and convenience. By leveraging these managed services, you can further bolster your high-availability colocation, network connectivity, and cloud solutions with 365 Data Centers.
365 Data Centers’ team of highly qualified engineers and Network Operations Center (NOC) technicians have years of experience and can help you every step of the way, designing, deploying, and monitoring each service. Moreover, we work closely with each of our customers to develop comprehensive solutions, leveraging our knowledge in network and data center services to deliver outstanding service and support. In this way, 365 Data Centers supplements our customers’ IT staff and ensures that each solution is custom-tailored to the needs of the client.
In addition to these managed services, our NOC is available 24/7 to address issues as they arise. We manage a robust nationwide network, a multitude of cloud environments, and robust edge data centers in major metropolitan areas across the country, so we are well-versed in troubleshooting system and network issues quickly and efficiently.
Customized Managed Services for Rhode Island
With a keen focus on the well-being of our customer’s IT infrastructure, we offer the following premium managed solutions at all of our Rhode Island Data Center.
Consulting & Advisory Services
Remote Hands Services
365 Data Centers’ remote hands service provides professional support to clients requiring emergency, planned and routine maintenance. With 365’s remote hands service, clients are able to respond quickly to emergencies, reduce travel time to and from the data center, improve uptime, and reduce the cost of infrastructure management and maintenance. We offer both hourly service plans and one-time remote hands services, accommodating the unique needs of each client. Remote hands services include the following:
- Server Reboots
- Server Refresh: Client server swap outs
- Shipping and Receiving
- Storage of Equipment
- Rack and Stack
- Client-requested Audits
At 365 Data Centers, we know that your network is the backbone of your business, and extended outages are just not acceptable. Downtime is not an option. That’s why 365 Data Centers offers DDoS Protection and Network Management services to ensure stability and reliability. With 365’s network management services, we monitor your network and application servers 24/7 and remediate any issues that may occur. We support a variety of networks and equipment for our customers, including firewalls, routers, switches, and much more.
With over a decade of experience in the industry, our breadth of experience spans various hardware and network configurations, allowing for fully hardware hardware and network agnostic service. In addition, 365 Data Centers delivers timely technical support to improve the uptime, security and availability of your network infrastructure. We know you’re being asked to do more with less, and 365 Data Centers’ Monitoring Services can help you achieve that goal.
Eliminate the headaches and capital expenditure on hardware with the following managed services from 365 Data Centers:
Managed Switch – 365 Data Centers’ managed switch service addresses the growing importance of network reliability and performance for business operations. Each of your critical communication devices are linked together over a private IP connection allowing your business the ability to configure, monitor, and prioritize traffic to maximize workflow efficiency.
Managed Firewall – Threats to your network are more salient and dangerous than ever; passive measures and monitoring are no longer enough. Managed firewall service provides administration, monitoring and maintenance of firewall infrastructure, freeing you from the burden of policy management, upgrades and patch deployment. Our skilled team of security professionals deliver operational protection to your network and infrastructure resources.
Managed Router – Enjoy reliability and high performance with 365’s fully managed routing service. Ensure optimum performance of your network across multiple locations by enabling efficient traffic flow across your network. Maintain your network with a fully managed router—from design and implementation to router monitoring—keep your network always up to date and running smoothly
Managed SD-WAN Edge Devices – 365 Data Centers’ managed SD-WAN edge devices are secure, enterprise-class appliances that provide optimized connectivity to private, public, and hybrid services and applications. Deployed SD-WAN edge devices are close to their workload, creating a mesh of connections between locations with direct access to the cloud that avoids backhaul to the corporate data center.
Consulting and Advisory Services
365 Data Centers’ consulting and advisory services can help you design, build, and run an agile IT infrastructure tailored to achieve your strategic business goals. We assist you in the development of solutions that allow you to leverage advances in technology without the costs or complexities associated with rapidly scaling IT Infrastructure. Overall, the breadth of our service offerings and the extensive experience of our skilled technical experts allow us to help you make more informed decisions regarding your IT Infrastructure environment.
Our World-Class Facility Serving Rhode Island
We currently offer a 64,000 square foot data center located in Marlboro, Massachusetts that can easily serve high-demand data needs for enterprises in Rhode Island. With a high-capacity network backbone spanning the globe, our cloud platform and experienced IT infrastructure experts provide the perfect environment to scale your growing business needs.
250 Locke Drive
Marlborough, MA 01752